🧠 AI Integration

🧠 AI Integration

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AI is transforming the way viewers interact with content — and the way platform operators manage it. At SMPLVIDEO, we integrate AI not as a gimmick, but as a practical, powerful layer that enhances both user experience and platform operations. Our first major step is SMPLAI Chat, a fully integrated assistant inside your streaming platform. Viewers can ask questions about content, episodes, genres or recommendations — and instantly receive meaningful answers. Because SMPLAI can be trained with your catalog, your metadata and even your own documents, the assistant becomes as unique as your brand. It understands your content, your tone, your structure, and provides support tailored to your platform’s identity. For operators, SMPLAI goes even deeper. You can feed it internal documents, guidelines, FAQs, and platform rules to create a knowledge base that reacts in real time. This unlocks completely new ways to engage users, provide support, or guide them through your service — all without the overhead of a traditional customer hotline or a hard-coded chatbot. Behind the scenes, we are continuously expanding our AI capabilities. One of our central goals is to make the backend even more manageable, intuitive and automated. SMPLVIDEO will gradually learn from your workflows: It will help you find content faster, surface errors or inconsistencies, highlight missing metadata, and suggest improvements based on your audience’s behavior. Over time, routine tasks will become smarter and more efficient — guided by AI, executed by the platform, and controlled by you. The future of streaming belongs to platforms that think ahead, not just react. With SMPLAI, SMPLVIDEO becomes more than a system — it becomes a partner. A platform that understands your content, your business and your users. A platform that grows with you, request by request, improvement by improvement. AI is not replacing the human behind the screen. It’s empowering them. And with SMPLVIDEO, it's already built in

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